Yes We Print is committed to ensuring that our website is accessible to people with disabilities. We continually work to improve the user experience for everyone, and apply the relevant accessibility standards to the best of our ability.
We believe every customer — including those who rely on assistive technologies — deserves equal access to the products and services we offer. This statement describes our approach to accessibility, our ongoing efforts, the limitations we acknowledge, and how you can reach us if you encounter an accessibility barrier on our site.
What we do and how we do it
Standards we aim for
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. These guidelines explain how to make web content accessible to people with a range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We also work toward compliance with the Americans with Disabilities Act (ADA) and applicable state-level accessibility laws, including the California Unruh Civil Rights Act.
Our ongoing efforts
Accessibility is an ongoing process, not a one-time project. As part of our commitment, we:
- Use semantic HTML structure so screen readers and assistive tools can interpret content
- Strive to include descriptive text for images and visual content
- Design with keyboard navigation in mind
- Review new pages and features for accessibility as we build them
- Listen to feedback from users who encounter barriers and work to resolve issues promptly
Honest acknowledgment of limitations
We want to be upfront: our website has not yet undergone a formal third-party accessibility audit, and we recognize that some areas of our site may not fully meet WCAG 2.1 AA standards. Accessibility is a journey, and we are committed to continuous improvement.
If you encounter a barrier that prevents you from using our website, please let us know. Every report helps us identify and fix issues faster.
Third-party content and tools
Our website uses third-party platforms, tools, and services — including our e-commerce system, design studio, live chat widget, payment processors, and analytics tools.
While we work with our vendors to improve accessibility where possible, some third-party content may not meet all accessibility standards. We appreciate your patience as we continue to work with our partners on improvements. If you encounter accessibility issues specifically with third-party features, please contact us so we can assist or escalate the issue.
Alternative ways to place an order
If you experience any difficulty using our website, we will help you place your order by phone, email, or live chat. You will receive the same pricing, turnaround options, and service as if you had ordered online.
See our How to Order page for details on all the ways you can order from us, or Turnaround Times for delivery options.
How to report an accessibility issue
If you experience any accessibility barriers on our website, we want to hear from you. Please contact us:
- Email: info@yesweprint.com
- Phone: (877) 807-4909
- Mail: Yes We Print, 2633 South Broadway, Los Angeles, CA 90007
When reporting an issue, please include:
- A description of the accessibility barrier you encountered
- The URL of the page where you experienced the issue
- The assistive technology you were using (if any)
- Your contact information so we can follow up
We commit to responding within 5 to 10 business days and will work to resolve the issue as quickly as possible.
Updates to this statement
We review and update this accessibility statement as we make improvements to our website and as accessibility best practices evolve. This statement reflects our current commitment and ongoing work.
Common accessibility questions
What accessibility standards does Yes We Print follow?
How do I report an accessibility issue?
Is your website fully accessible?
What about third-party content on your website?
What assistive technologies does your site support?
Can I place an order by phone if the website isn't accessible for me?
Need help placing an order?
Our team is ready to help — call, email, or chat with a real person.
