How Do I Place an Order?

Placing an order with Yes We Print in Oakland is straightforward. First, decide what you need—t-shirts, hoodies, hats, tote bags, or other items from our catalog—and choose your favorite styles, sizes, and colors. Then, use our online design studio to upload your artwork or create something fresh with our easy tools. You’ll get a live preview of your design as you customize it. Once everything looks good, checkout with your preferred payment option, and we’ll take it from there! Have questions? Our friendly team is available 24/7 to guide you through the process.

Can I Trust Yes We Print?

Absolutely. At Yes We Print, we prioritize quality, speed, and honest communication. Every order is handled by real people, not chatbots, so you’ll always get personalized support. We’re known in Oakland for delivering fast turnaround times, using top-notch equipment, and offering clear pricing with no hidden fees. Whether you need one custom shirt or a large order for an event, you can count on us to get it right the first time.

How Much Will My Order Cost?

The price depends on the type of product, the complexity of your design, and the quantity you’re ordering. Embroidery pricing is based on stitch count, while screen printing depends on the number of colors and placements. The best part? Our design studio gives you real-time pricing as you customize your items. Every change you make updates the total instantly, so there’s no guesswork—everything is clear and upfront. Plus, if you’re ordering in bulk, you’ll see the savings reflected right away with our built-in discounts.

Are There Any Hidden Fees?

Nope, no surprises here. At Yes We Print Oakland, transparency is key the price you see is the price you pay. Our design studio gives you a real-time cost breakdown as you work on your design, and we’re upfront about all charges. If you’re ever unsure, you can reach out for a detailed quote—no hidden fees, no tricks.

Can I Get a Quote Without Placing an Order?

Of course! You can use our design studio for an instant quote while customizing your product. Prefer a more personalized touch? Submit a quick request for a quote and one of our team members will respond within minutes to give you a clear, detailed breakdown of the costs. Either way, there’s no commitment until you’re ready to place your order.

What Are My Customization Options?

At Yes We Print in Oakland, you’ve got plenty of ways to make your items unique. For embroidery, you can choose flat stitching, 3D puff for a raised look, or a mix of both. With screen printing, you can go for single-color prints, vibrant multi-color designs, or even specialty inks like metallic or glow-in-the-dark. You also get to decide where the design goes—front, back, sleeves, or anywhere else. We even offer Pantone color matching to keep your brand colors consistent. It’s all about tailoring your order to match your vision.

Do You Have a Minimum Order Quantity?

Good news—our minimums are some of the lowest in the entire industry. For many products and customization styles, you can order as little as one item. Certain products and customization methods do have minimum requirements, but they’re still among the lowest you’ll find. Whether it’s a single custom t-shirt for a gift or a large batch for an event, we’ve got you covered. Reach out if you’re unsure about specific items, and we’ll help you find the best option for your needs.

What is the turnaround time for orders?

We’re proud to offer one of the fastest turnaround times in Oakland. Most standard orders are completed in just a few days, faster than what most call “rush.” If you’re working on a tight timeline, let us know—we can prioritize your order to ensure it’s ready when you need it, all without cutting corners on quality.

Can I See a Mock-Up or Sample Before Ordering?

Yes, you can! We provide free digital mock-ups so you can see exactly how your design will look on the product. It’s a great way to make sure everything—placement, colors, and proportions—is just right before we move forward with production.

Can I Request a Physical Sample or Proof of My Custom Design Before Placing a Large Order?

Absolutely. For larger orders, you can request a physical sample for a small fee. This gives you a chance to see and feel the finished product before we start full production. It’s perfect for making sure everything meets your expectations, especially if you’re ordering in bulk for a big event or business. Let us know during the order process, and we’ll make it happen.

Can I see samples of your previous work before placing an order?

Yes, we’d be happy to show you! You can check out examples of our past embroidery and screen printing projects by visiting our gallery or contacting us directly. This way, you’ll know exactly what kind of quality to expect before placing your order. If you’d like to see something specific, just let us know, and we’ll provide relevant samples.

Do You Require Payment Upfront?

Yes, we do. Full payment is required before we start production to ensure everything moves forward smoothly and on schedule. Once your payment is confirmed, our team gets straight to work on your order. If you have questions about payment, feel free to ask—we’re here to help.

Do You Offer Discounts or Loyalty Perks?

Yes, we do! For larger orders, we offer bulk discounts, making it more affordable as your quantity increases. If you’re a repeat customer, we also have loyalty perks and special promotions to show our appreciation. Feel free to ask about any current offers when you reach out.

What If My Design Isn’t Print-Ready?

No worries! If your design isn’t quite ready for production, we’ll guide you on what adjustments are needed. You can make changes yourself in our design studio, or we can help you fine-tune it to meet the requirements for embroidery or screen printing. Either way, we’ll work with you to ensure your design looks perfect before we begin.

Can I Talk to Someone Directly?

Yes, absolutely! At Yes We Print in Oakland, we believe in real, human support. You can call, email, or chat with us 24/7, and you’ll always get a quick response from a knowledgeable team member (not a bot). Whether you have questions, need help with your design, or want updates on your order, we’re here to assist you every step of the way.

Do You Work with Tight Deadlines?

Yes, we specialize in handling tight deadlines. Our standard turnaround times are already faster than most, but if you need your order even sooner, just let us know. We’ll prioritize your project and adjust our schedule to meet your timeline, all without compromising on quality. Your urgency is our priority.

What Happens If I Cancel My Order?

If production hasn’t started yet, you can cancel your order, and we’ll issue a refund minus any design setup fees. However, if production has already begun, cancellations are no longer possible since materials and resources will have been committed. If you’re considering a cancellation, contact us as soon as possible, and we’ll work with you to find the best solution.

How Do You Ensure Color Accuracy?

We use advanced techniques to make sure your colors are spot-on. For embroidery, we carefully match thread colors to your design. For screen printing, we can match Pantone colors to keep your branding consistent. We also account for how different fabrics absorb color, ensuring your design looks vibrant and accurate every time. If you’d like, we can send a photo of the first sample for added peace of mind.

Do You Offer Sustainable or Eco-Friendly Products?

Yes, we do! We offer sustainable options like organic cotton, recycled blends, and eco-friendly inks for screen printing. If sustainability is important for your order, let us know, and we’ll recommend products and methods that align with your values.

Can I Provide My Own Items for Customization?

Yes, you can! If you already have items you want customized, just send them our way. We’ll confirm they meet the necessary requirements (e.g., fabric type and composition) and work our magic to add your design. Let us know what you have in mind, and we’ll guide you through the process.

What Happens After I Place My Order?

Once you place your order with Yes We Print in Oakland, here’s what happens next:
1. Order Confirmation: You’ll receive an email with your order details and estimated timeline.
2. Design Review: Our team checks your design to ensure it’s production-ready. If there’s an issue, we’ll contact you to resolve it.
3. Proof Approval: You’ll get a digital mock-up to review and approve before production begins.
4. Production: Once approved, we start production, ensuring every detail meets our high standards.
5. Delivery: We’ll notify you when your order is ready for shipping.

How Do I Approve My Design?

Approving your design is simple. After placing your order, we’ll send you a digital mock-up showing how your design will look on your chosen product. Take a close look at the placement, size, and colors. If it’s perfect, just give us the green light via email or your account. Need changes? Let us know, and we’ll send an updated proof. Production won’t begin until you’re completely satisfied.

How Long Will It Take to Produce My Order?

Most orders are completed in just a few days, making us one of the fastest in the industry. Larger or more complex orders may take slightly longer, but we’ll always provide a clear timeline upfront. Need your order sooner? Let us know, and we’ll do everything possible to meet your deadline without sacrificing quality.

Can I Make Changes After Placing My Order?

Yes, but it depends on the timing.
- Before Proof Approval: You can make changes to your design, product selection, or quantity without any issues.
- After Proof Approval: Changes may still be possible if production hasn’t started, so contact us right away.
- After Production Starts: Changes are usually not possible, but reach out to us—we’ll do our best to assist.

What If My Proof Isn’t Perfect?

If something about the proof doesn’t look right, let us know! Share your feedback, like adjusting placement, size, or colors. We’ll make the changes and send you a revised proof. Production only begins once you’re completely satisfied. Your input matters, and we’re committed to getting it just right.

How Do You Handle Rush Orders?

We’re experienced in handling rush orders and know how important tight deadlines can be. When you need a rush order, just let us know as soon as possible. We’ll confirm if we can meet your timeline and may adjust the production schedule to prioritize your order, all without compromising on quality.

Is It Possible to Expedite My Order for Faster Delivery?

Yes, we can expedite both production and shipping if you’re on a tight timeline. During checkout, select an expedited shipping option, and let us know if production also needs to be rushed. We’ll confirm if it’s possible and share any additional costs upfront, so there are no surprises.

Can You Combine Multiple Customization Methods?

Yes, you can mix and match customization methods, like combining embroidery and screen printing on the same product. For example, you can have an embroidered logo on the front of a hoodie and a screen-printed design on the back. This approach is perfect for creating a professional and layered look. Just let us know your vision, and we’ll guide you through the best way to make it happen.

How Do You Handle Large Corporate Orders?

We’re equipped to manage large corporate orders efficiently. You’ll be assigned a dedicated project manager to oversee the process, ensuring timely updates and consistency across all items. Whether it’s outfitting an entire team or delivering promotional materials, we carefully coordinate production, quality checks, and shipping to meet your expectations. Need orders sent to multiple locations? We can handle that, too!

What Happens If There’s an Issue During Production?

If an issue arises during production, we’ll pause immediately to investigate and fix the problem. You’ll be notified right away with a clear explanation and options to resolve it. Whether it’s adjusting the design or replacing materials, we’ll ensure the final result meets your standards. We’ll also provide an updated timeline if needed, so you’re always informed.

Can I Add More Items to My Order Mid-Process?

Adding items depends on how far along we are in production.
- Before Production Starts: It’s usually no problem to adjust your order.
- During Production: Changes may still be possible, but reach out to us as soon as possible to confirm.
- After Production: Additional items would need to be placed as a new order.
Contact our team, and we’ll do our best to accommodate your needs.

Will You Store My Design for Future Orders?

Yes, we store your design securely to make reordering simple and hassle-free. If you need to tweak it for future use, we can update the stored file. Prefer your design to be deleted after production? Just let us know, and we’ll confirm once it’s been removed.

Will I Be Notified Once My Order Is Ready?

Yes, you’ll receive a notification as soon as your order is complete. For shipped orders, you’ll get tracking details so you can follow the delivery. We keep you informed every step of the way.

How Do I Care for My Products?

To keep your custom items looking great:
- For Embroidered Products: Wash in cold water on a gentle cycle and air dry. If you use a dryer, choose a low-heat setting. When ironing, place a cloth over the embroidery to protect the stitches.
- For Screen-Printed Products: Turn items inside out and wash in cold water. Avoid bleach or harsh detergents. Air drying is best, but if you use a dryer, stick to low heat. Never iron directly on the printed design—use a cloth or parchment paper for protection.

What Is Your Replacement Policy?

If there’s an issue with your order:
- If It’s Our Mistake: We’ll fix or replace items at no cost to you if we’ve made an error, such as incorrect design placement, wrong colors, or quality issues.
- If It’s a Customer Error: Refunds, replacements, or reprints are not possible if the mistake is on your end. This includes incorrect artwork, wrong sizing, or any details you provided during the order process. Once you approve the proof, we proceed with production exactly as confirmed.
Double-checking your proof and order details is critical, as changes or corrections cannot be made after production begins. If you need clarification at any stage, contact us before approving the proof to avoid issues.

Will You Store My Design for Reordering?

Yes, we securely store your design to make reordering a breeze. If you’d like to update or tweak it for future orders, we can use the saved design as a starting point. If you’d prefer not to have your design stored, let us know, and we’ll delete it after your current order is complete.

Do You Provide a Detailed Invoice for Businesses?

Absolutely. We include detailed invoices with all orders, which list product descriptions, quantities, unit prices, customization details, and total costs, along with any applicable taxes. If you require specific formatting or additional details for your accounting or reimbursement purposes, let us know, and we’ll tailor it to your needs.

Will You Handle Corporate Accounts for Future Projects?

Yes, we specialize in working with corporate clients. For ongoing or large-scale projects, we can set up a corporate account with dedicated support, custom pricing, and streamlined reordering. Whether it’s for recurring orders, team uniforms, or promotional items, we’ll create a process that fits your business requirements and deadlines.

Can You Handle International Shipping and Customs?

Yes, we ship internationally, including to Canada and the UK. We take care of all necessary customs documentation to ensure smooth delivery. Shipping options include standard and expedited services based on your timeline and budget. All costs and timelines are communicated upfront, so you’ll know exactly what to expect. Let us know your location, and we’ll handle the rest!