How Do I Place an Order?

To place an order with Yes We Print in Santa Monica, visit our website to explore the range of products available, including t-shirts, hoodies, hats, tote bags. Once you’ve selected your item, use our intuitive Design Studio to upload your design or create one from scratch. You’ll be able to see a live preview of your design on the product to ensure it’s perfect before moving forward. After customizing your design and confirming all the details, proceed to checkout to provide your shipping information and make payment. Once your order is placed, we’ll handle the rest, ensuring a smooth and efficient process from production to delivery.

Can I Trust Yes We Print?

Yes We Print in Santa Monica has built a reputation for reliability, quality, and transparency. We prioritize our customers by providing real human support, available to address any questions or concerns. Our fast turnaround times mean you’ll never have to wait longer than necessary for your order, and we never cut corners on quality. Every order is backed by clear pricing—there are no hidden fees, just honest service. Customers trust us because we deliver what we promise: professional-grade products, timely service, and a team that genuinely cares about your satisfaction.

How Much Will My Order Cost?

To find out the exact cost of your order, visit our Design Studio, where you can see real-time pricing as you customize your order. The studio shows you every detail of the cost breakdown, so you’ll always know exactly what you’re paying.
You’ll know right away how your design choices, quantity, and custom options affect the total cost. For example, if you change the design details, adjust the placement, or increase the quantity, the price updates instantly. Bulk discounts are automatically applied for larger orders, and there are no hidden fees or surprises.
The Design Studio is designed to make pricing clear and accurate. You can see how every choice impacts your total and finalize your order with confidence. Try it now and explore your options to get the exact cost instantly!

Are There Any Hidden Fees?

No, there are absolutely no hidden fees at Yes We Print in Santa Monica. Every cost—product price, design customization, and optional extras—is clearly shown in the Design Studio as you create your order. The price updates instantly with every change, so you always know exactly what you’re paying before checkout. Whether it’s a single item or a large order, the final total is upfront and transparent. We believe in honesty and clarity, ensuring you’ll never encounter unexpected charges.

Can I Get a Quote Without Placing an Order?

Yes, you can get a quote without placing an order. Simply use our Design Studio online to select your product, customize your design, and enter the quantity. The studio calculates the total cost in real time, providing an exact quote instantly. If you need a more detailed or personalized estimate, you can also fill out our quote form directly, and our team will provide a clear and customized quote without any obligation to proceed.

What Are My Customization Options?

You name it, we can customize it. At Yes We Print Santa Monica, we offer every customization option under the sun—and we do it better than anyone else. Embroidery? Choose from clean, flat designs, or go bold with 3D puff for a look that demands attention. If you’re looking for screen printing, we give you full control, from simple single-color prints to full-blown, multi-color designs that pop.
Need something more unique? Direct-to-Garment (DTG) for photo-quality designs with zero setup fees. Discharge printing, water-based inks, and foil printing? Done. No matter the product, be it t-shirts, hoodies, or tote bags, we’ll turn it into a masterpiece, exactly how you envision it. We don’t just customize—we dominate.

Do You Have a Minimum Order Quantity?

Let’s be clear: we don’t do minimums that tie you down. Yes We Print Santa Monica is built for flexibility, and our minimum order requirements are the lowest in the entire industry. In most cases, zero minimum especially for DTG printing. That’s right, you can order just one custom item, and we’ll treat it with the same precision as a bulk order.
For certain customization methods, like screen printing or embroidery, there is a small minimum—but it’s nothing compared to the ridiculous bulk orders other companies force on you. We don’t believe in making you order more than you need. You only pay for what you want, when you want it. Our minimums are as low as they get, and even when we require them, they’re there for production efficiency only and not because we’re trying to lock you into more than you need.

What is the turnaround time for orders?

We’re not just fast; we’re industry-shattering fast. Most orders are completed in a few business days. Yes, you read that right. Days, not weeks. And if you’re on a tight timeline, we’ll get it to you even faster. We don’t charge extremely high ridiculous “rush fees” like others—getting your order quickly is just what we do.
For larger, more complex orders like bulk screen printing or multi-item embroidery, we’ll still provide you with a clear and honest timeline upfront, so there’s no guesswork. We don’t miss deadlines, and we don’t make excuses. If we say it’ll be ready in X days, it’s ready. We don’t do delays or “oh, it’ll be late”—we underpromise and overdeliver every single time.

Can I See a Mock-Up or Sample Before Ordering?

You want a mock-up? You deserve a mock-up, and we give it to you with no questions asked. When you design something with us, we don’t leave anything to chance. You’ll get a fully detailed mock-up that shows you exactly how your design will look on the final product. We show you every detail—placement, size, colors. You will see it all before we even think about printing or stitching.
If anything doesn’t look right to you, we’ll fix it immediately. And we don’t just tweak things in the margins—if the design isn’t exactly what you envisioned, we’ll revise until it’s perfect. We don’t start production until you’ve approved everything. Simple. You approve, we proceed. No exceptions. This is about perfection, not just getting something out the door.

Can I Request a Physical Sample or Proof of My Custom Design Before Placing a Large Order?

Of course. Absolutely. And frankly, for large orders, we highly recommend it. We’ll create a physical sample for a small fee that’s an exact match to what you’ll get in the full order. You’ll get to see, touch, and feel the product in real life—it’s not some vague “this is what we think it’ll look like” nonsense. It’s the real thing, down to the last thread.
The reason we strongly recommend this is simple: we want you to be 100% sure about what you’re getting. If you approve the sample, we move forward. You don’t? We make the changes, and we get it right. No surprises. You get exactly what you want, and we’ll work until that’s a guarantee.

Can I see samples of your previous work before placing an order?

You don’t need to take our word for it—you can see what we do. At Yes We Print Santa Monica, we don’t just promise quality; we deliver it. Our portfolio is packed with top-tier custom work, from apparel to accessories. You want proof? Just ask. We’ll show you work that speaks volumes—no fluff, just facts.
And if you’re picky (as you should be), we’ll find the exact samples you need. If you're not impressed, then we're not doing our job right. We stand behind everything we produce.

Do You Require Payment Upfront?

Yes, we do. Here’s why: it’s the most efficient way to keep things moving smoothly. When you pay upfront, we get straight to work—no delays, no waiting. It’s all about ensuring your order is prioritized and handled with the care it deserves.
Payment upfront helps us streamline the process so we can give you exactly what you want, on time and without hesitation.

Do You Offer Discounts or Loyalty Perks?

Absolutely. If you’re coming back for more, we make sure you get rewarded for your loyalty. Bulk orders? You bet we offer discounts. The more you order, the more you save. And if you’re the type who’s not afraid to keep working with the best, you’ll be treated to perks that make sure you always get priority treatment. Loyalty isn’t just a word for us—it’s a lifestyle. We give you what you deserve for sticking with us.

What If My Design Isn’t Print-Ready?

That’s no problem. If your design needs adjustments, we’ll let you know exactly what needs to be done—whether it’s a file issue, resolution problem, or anything else.
Our team is ready to help guide you and make sure everything’s set before production begins. Once it’s ready, we get right to work—no delays, just a smooth process from start to finish.

Can I Talk to Someone Directly?

Absolutely. We believe in real communication, and you won’t ever be left talking to bots or waiting forever for answers. When you reach out, you’ll get a real person who knows exactly what they’re doing. Whether it’s over the phone, via email, or live chat, we’re available to solve any problems and answer any questions—fast.
No delays, no confusion. Just clear, helpful responses from experts who are ready to assist.

Do You Work with Tight Deadlines?

We live for tight deadlines. We understand how important it is to get things done quickly, and that’s exactly how we operate. Most of our orders are completed in days, not weeks. And if your deadline is tighter than that, we’ll adjust our schedule to meet it. We don’t make excuses; we make sure your order gets done, fast and flawlessly.
When we say we’ll meet your deadline, we mean it.

What Happens If I Cancel My Order?

We get it—plans change. If you cancel your order before production starts, we’ll refund your payment minus any necessary setup fees. Once production begins, cancellations are no longer possible because the materials and processes are already in motion.
We’re upfront about this to avoid surprises, and we’ll help you navigate the process if you do need to cancel.

How Do You Ensure Color Accuracy?

We don’t just aim for accuracy; we guarantee it. We use Pantone color matching for printing and carefully selected threads for embroidery to make sure your design matches your expectations—down to the last shade.
Before production begins, we test colors to ensure they pop perfectly on the chosen fabric. If anything seems off, we adjust until it’s exactly right. You won’t see surprises—just precise color matching, every time.

Do You Offer Sustainable or Eco-Friendly Products?

Yes, and we’re proud of it. We offer eco-friendly products made from organic cotton, recycled materials, and non-toxic inks. If sustainability matters to you, we’ll guide you to the best options that align with your values, without compromising on the quality or look of the product.
Sustainability isn’t just a trend for us—it’s a responsibility, and we take it seriously.

Can I Provide My Own Items for Customization?

Of course. If you have your own products that you want customized, we’ll review them to make sure they meet our quality standards. Once approved, we’ll treat your items with the same care and precision as we do with our own products.
If your items aren’t suitable for the customization method you’ve chosen, we’ll let you know and suggest the best alternatives.

What Happens After I Place My Order?

Once your order is placed, we move fast. You’ll get an immediate confirmation email with all your order details, so you know we’ve got it. Then, our team checks your design to make sure it’s print-ready. If anything needs to be fixed—like resolution or file formatting—we’ll let you know right away.
After that, we’ll send you a digital proof. You approve it, and your order moves straight into production. We don’t sit around waiting. Once we get the green light, we get to work, and you’ll get updates every step of the way.

How Do I Approve My Design?

You’ll see exactly what your custom design will look like before it’s printed. Once we’ve reviewed your design and made sure everything is good to go, we send you a detailed proof that includes placement, colors, and size.
Take your time to review it. If it’s perfect, let us know, and we’ll start production immediately. If something’s off, just tell us, and we’ll make the necessary adjustments until it’s exactly how you envisioned it.

How Long Will It Take to Produce My Order?

Speed is one of our strengths. Most orders are completed within a few days, not weeks. Whether you’re ordering a single custom t-shirt or a batch of corporate swag, we work fast without compromising quality.
Need it sooner? Let us know your timeline, and we’ll expedite production. We don’t miss deadlines, and we’ll always give you an exact delivery date upfront. No surprises.

Can I Make Changes After Placing My Order?

You can, but timing is key. Before you approve the proof, changes are no problem. If you want to adjust your design, quantity, or product, just let us know, and we’ll send you a new proof.
Once you’ve approved the proof, making changes becomes more difficult. If production hasn’t started yet, we’ll do our best to accommodate your request. But once we’re in the production phase, changes are no longer possible. We keep things efficient, and we want to make sure your order is spot on from the start.

What If My Proof Isn’t Perfect?

If your proof isn’t perfect, we’ll fix it—no hesitation. Our goal is to make sure you’re 100% happy with the design before we start production. Whether it’s a color adjustment, placement shift, or sizing change, we’ll make the necessary tweaks and send you a revised proof.
Nothing gets printed until you give the final approval. It’s all about getting it right, and we won’t settle for anything less.

How Do You Handle Rush Orders?

Rush orders? We handle them like the pros we are. Tell us your timeline upfront, and we’ll prioritize your order. Whether it's one item or a large batch, we adjust our schedule to get it done faster without compromising quality.
Most orders are already processed quickly, but if you need it faster, we’ll expedite production and give you a firm delivery date. No excuses, no delays. When you need it fast, we deliver.

Is It Possible to Expedite My Order for Faster Delivery?

Yes, it’s possible, and we do it seamlessly. If you need your order expedited, just let us know, and we’ll push it through faster. Whether it's getting it into production quicker or speeding up shipping, we’ve got you covered.
We’ll work with you to find the best options to meet your delivery deadline without cutting corners. We get your order where it needs to be—on time.

Can You Combine Multiple Customization Methods?

Of course. We’re experts at mixing and matching different customization methods. Want embroidery and screen printing on the same item? Done. Need DTG printing and DTF? We’ll make it happen.
Whatever combination you need, we’ve got the expertise to execute it flawlessly. We understand that each project is unique, and we bring your vision to life with precision and creativity.

How Do You Handle Large Corporate Orders?

Corporate orders? We’ve got it covered, no matter the size. Whether you need hundreds or thousands of items, we treat every order with the utmost care. Our advanced production processes and dedicated team ensure consistency, quality, and timely delivery, no matter how large the order.
We assign a dedicated project manager to your account, ensuring streamlined communication and a smooth process from start to finish. Complex logistics, tight deadlines, or special requests? We handle it all.

What Happens If There’s an Issue During Production?

If something goes wrong (though it’s rare), we don’t sit on our hands—we fix it immediately. Our team keeps a close eye on every part of the process, so any issues are caught early. If something does slip through, we pause production, identify the problem, and correct it without wasting time.
You’ll be notified promptly, and we’ll work with you to make sure everything is back on track. Mistakes don’t define us—how we handle them does.

Can I Add More Items to My Order Mid-Process?

It’s possible, but timing is everything. If production hasn’t started, adding more items is a breeze. Just let us know, and we’ll adjust your order accordingly. Once production begins, though, adding items isn’t feasible, as materials and processes are already in motion.
We’re transparent about this upfront because efficiency is key. The sooner you act, the easier it is to make changes.

Will You Store My Design for Future Orders?

Yes, we keep your design on file for future use. When you reorder, you won’t have to re-upload or re-explain anything—we’ve got everything saved and ready to go. If you want to make changes, we can easily tweak your design.
However, if you don’t want us to store your design, just let us know, and we’ll delete it immediately. Your design is always yours to control.

Will I Be Notified Once My Order Is Ready?

Yes, absolutely. As soon as your order is completed, we’ll notify you. For shipped orders, we’ll send you tracking information so you can follow the package until it’s delivered.
We keep you informed every step of the way, so you’re never left in the dark.

How Do I Care for My Products?

Caring for your customized products is simple, but following the right steps will make them last. For embroidered items, wash in cold water on a gentle cycle and always turn them inside out to protect the stitching. For best results, air-dry your items. If you must use a dryer, set it to the lowest heat.
For printed items, wash inside out with cold water, avoid bleach, and skip the dryer whenever possible. Air-drying helps maintain the vibrancy and quality of your prints. Follow these steps, and your items will look as good as new for a long time.

What Is Your Replacement Policy?

If we mess up, we’ll fix it. Simple as that. If there’s a misprint, an embroidery error, or any defect, we’ll replace it—no cost to you. We don’t hide behind excuses or slow down the process. We own it, we fix it, and we move on.
However, if the mistake is on your end—such as submitting the wrong design or details—a replacement isn’t possible. We encourage you to double-check everything before confirming your order, so we can avoid any issues down the line.

Will You Store My Design for Reordering?

Yes, we store your design securely for future use. You don’t have to worry about losing your files or recreating your design every time you need more. When you reorder, we’ll retrieve your design and make any necessary adjustments.
If you prefer not to store your design, just let us know, and we’ll remove it from our system. Your design, your rules.

Do You Provide a Detailed Invoice for Businesses?

Yes, and we tailor it to meet your needs. Our invoices include everything you need for accounting—product descriptions, quantities, prices, taxes, and customization details. If you require any additional information or a specific format, just let us know, and we’ll customize it.
We get it—businesses need clear and accurate records, and we make sure you get just that.

Will You Handle Corporate Accounts for Future Projects?

Absolutely. We handle corporate accounts with the highest level of professionalism and attention to detail. Whether it's recurring orders, special pricing, or large-scale projects, we’ll assign a dedicated project manager to oversee your account and ensure everything runs smoothly.
When you’re ready for your next project, we’ll be ready to handle it with the same efficiency and care as always.

Can You Handle International Shipping and Customs?

Yes, we handle international shipping and customs like a pro. Whether you’re shipping to Canada, the UK, or beyond, we manage the logistics, paperwork, and ensure everything complies with customs regulations.
Shipping internationally isn’t a hassle for us—it’s just another service we’ve mastered, ensuring your order arrives on time and in perfect condition.