1. Overview & Who We Are
Welcome to Yes We Print ("we," "us," or "our"). We're a custom apparel and branded merchandise company based in Los Angeles, California. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website yesweprint.com, use our Design Studio, place an order, or otherwise interact with us.
We take privacy seriously. This policy is written to be clear and honest — not filled with legal jargon. If you have questions after reading it, please contact us.
Plain English: When you use our website or place an order, we collect some information about you so we can fulfill your order, run our business, and improve your experience. We're transparent about what we collect and why.
This Policy Covers
- Our website at yesweprint.com and all subpages
- Our online Design Studio
- Our customer accounts and order systems
- Communications from us, including marketing emails
- In-person interactions at our Los Angeles facility
2. What Information We Collect
We collect different types of information depending on how you interact with us.
Information You Provide Directly
When you create an account, place an order, request a quote, or contact us, you may provide:
- Contact information: Name, email address, phone number, mailing address, and shipping address
- Account information: Username, password, and account preferences
- Order information: Products ordered, design files and artwork you upload, order history, and preferences
- Payment information: Credit card number, billing address, and payment confirmation details (processed by our payment providers — we don't store card numbers)
- Business information: Company name, resale certificate, tax ID, and business details for wholesale or B2B accounts
- Communications: The content of emails, chat messages, and phone conversations with our team
Information Collected Automatically
When you visit our website, we automatically collect:
- Device and browser information: IP address, browser type and version, operating system, device identifiers, and screen resolution
- Usage information: Pages you view, time spent on pages, referring websites, and navigation patterns
- Location information: Approximate location based on IP address (not precise GPS)
- Cookies and similar technologies: See Section 6 for details
Information from Third Parties
We may receive limited information from:
- Social media platforms when you interact with our content or sign up using social login
- Advertising partners who help us measure the effectiveness of our ads
- Fraud prevention services that help us verify legitimate orders
Sensitive Personal Information
Under California law, certain types of information are considered "sensitive." We do not collect sensitive personal information such as:
- Social Security numbers (except in rare wholesale/business contexts)
- Driver's license or passport numbers
- Precise geolocation data
- Racial or ethnic origin
- Religious or philosophical beliefs
- Health or genetic information
- Biometric information
- Contents of non-business communications
3. How We Collect Information
We collect information through these primary methods:
- Direct input: When you fill out forms, create an account, place an order, or request a quote
- Automated technologies: Cookies, web beacons, pixel tags, and similar technologies that track your activity on our website
- Communications: Emails, phone calls, live chat, and other messages you send us
- Third-party integrations: Services we use for analytics, advertising, and order fulfillment
4. How We Use Your Information
We use your information for the following business purposes:
To Provide Our Products and Services
- Process and fulfill your orders
- Create accounts and manage user profiles
- Process payments and prevent fraud
- Ship products and provide delivery updates
- Provide customer support and respond to inquiries
- Store your artwork and design files for reorders
To Communicate With You
- Send order confirmations, shipping notifications, and transactional messages
- Send marketing emails about products, promotions, and new services (you can unsubscribe anytime)
- Respond to your questions, feedback, and support requests
- Notify you of changes to our policies or services
To Improve and Analyze Our Business
- Understand how customers use our website and services
- Measure the effectiveness of our marketing campaigns
- Develop new products, services, and features
- Identify and fix technical issues
For Legal and Security Purposes
- Comply with legal obligations, court orders, and government requests
- Enforce our policies and protect our rights
- Detect, prevent, and address fraud or security issues
- Defend against legal claims
5. When We Share Your Information
We do not sell your personal information to third parties for money. We share information only in these specific circumstances:
Service Providers
We share information with third-party vendors who help us operate our business. These providers are contractually required to use your information only for the services they provide to us. Our key service providers include:
| Provider |
Purpose |
| DecoNetwork |
E-commerce platform and order management |
| Payment processors |
Securely process credit card transactions (PCI-compliant) |
| Shipping carriers |
Deliver your orders (UPS, USPS, FedEx, etc.) |
| Google Analytics 4 |
Website usage analytics and performance measurement |
| Google Ads |
Advertising and conversion tracking |
| Meta (Facebook Pixel) |
Advertising measurement and retargeting |
| Yelp |
Customer review collection and business listing |
| Email service providers |
Transactional emails and marketing communications |
Legal Requirements
We may disclose your information when required by law, such as in response to:
- Subpoenas, court orders, or legal process
- Government or regulatory requests
- Requests to protect public safety or prevent harm
- Enforcement of our terms or policies
Business Transfers
If Yes We Print is involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email or a notice on our website.
With Your Consent
We may share your information in other circumstances if you give us permission to do so.
What we don't do: We do not sell your name, email, phone number, or order history to marketing lists, data brokers, or competitors. Your customer information stays with us and our service providers.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to recognize you, remember your preferences, and understand how you use our website.
What Are Cookies?
Cookies are small text files that websites place on your device. They help websites remember information about your visit, like your preferred language and login status. We also use web beacons (tiny image files) and similar technologies.
Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for our website to function. They enable basic features like logging in, adding items to your cart, and remembering your shopping session. Our site cannot function without them.
Analytics Cookies
We use Google Analytics 4 to understand how visitors use our site. These cookies collect anonymized data about page views, click patterns, and site performance.
Advertising Cookies
We use Google Ads and Meta (Facebook) Pixel to measure the effectiveness of our advertising and show you relevant ads on other websites. These cookies track your visits to our site so we can show you related products you viewed or similar items you might like.
Preference Cookies
These remember your choices and preferences (like language or region) to provide a more personalized experience.
Managing Cookies
You can control cookies through your browser settings:
- Google Chrome: Settings → Privacy and Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Edge: Settings → Cookies and site permissions
If you disable cookies, some features of our website may not work correctly. For more general information on cookies, visit aboutcookies.org.
7. Advertising & Analytics
We use third-party advertising and analytics services to understand how people use our website and to show relevant ads. Here's a breakdown:
Google Analytics 4 (GA4)
We use GA4 to collect anonymized information about how visitors use our site — pages viewed, time spent, devices used, and traffic sources. Google's use of this data is governed by the Google Privacy Policy. You can opt out of GA4 tracking using the Google Analytics Opt-Out Browser Add-on.
Google Ads
We use Google Ads to display our ads on Google Search and partner websites. Google may use cookies to show you ads based on your previous visits to our website or other websites. You can manage your Google Ads preferences at adssettings.google.com.
Meta (Facebook) Pixel
We use the Facebook Pixel to measure the effectiveness of our advertising on Facebook and Instagram, and to show you relevant ads on those platforms. Meta's use of this data is governed by the Meta Privacy Policy. You can adjust your ad preferences in your Facebook account settings.
Yelp
We use Yelp for business listings and customer reviews. When you interact with our Yelp listing, Yelp collects data according to its privacy policy.
Your Advertising Choices
To opt out of personalized advertising more broadly:
8. California Privacy Rights (CCPA/CPRA)
If you're a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights apply to the personal information we collect about you.
Your Rights
Right 1
Right to Know
Request details about what personal information we collect, use, share, or sell — including categories, sources, and purposes.
Right 2
Right to Delete
Request that we delete the personal information we have collected about you, subject to certain exceptions.
Right 3
Right to Correct
Request that we correct inaccurate personal information we hold about you.
Right 4
Right to Opt-Out
Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.
Right 5
Right to Limit
Limit how we use and disclose any sensitive personal information we collect about you.
Right 6
Right to Non-Discrimination
We won't discriminate against you for exercising your privacy rights. You'll get the same pricing and service.
How to Exercise Your Rights
To submit a request, contact us using any of these methods:
- Email: info@yesweprint.com (put "Privacy Request" in the subject line)
- Phone: (877) 807-4909
- Mail: Yes We Print, Attn: Privacy Request, 2633 South Broadway, Los Angeles, CA 90007
Verifying Your Identity
To protect your information, we need to verify your identity before processing most requests. We may ask you to confirm details about your account or recent orders. If you have an account with us, we may verify through your account login.
Authorized Agents
You can designate an authorized agent to submit requests on your behalf. The agent must provide written permission from you, and we may still need to verify your identity directly.
Response Times
We will respond to your request within 45 days. If we need more time (up to an additional 45 days), we'll let you know and explain why.
Categories of Information Collected (Last 12 Months)
In the past 12 months, we have collected the following categories of personal information:
| Category |
Examples |
Sold / Shared? |
| Identifiers |
Name, email, phone, IP address |
Shared for advertising* |
| Customer records |
Billing/shipping address, payment info |
No |
| Commercial info |
Order history, product preferences |
Shared for advertising* |
| Internet activity |
Pages visited, time on site |
Shared for advertising* |
| Inferences |
Interests based on browsing |
Shared for advertising* |
*"Shared for advertising" means used with Google Ads and Meta (Facebook) Pixel for cross-context behavioral advertising. This is not "selling" for money, but California law treats it as "sharing." You can opt out — see Section 9.
9. Do Not Sell or Share My Personal Information
California residents have the right to opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising (targeted ads on other websites based on your activity on our site).
To opt out, you can:
- Use the "Do Not Sell or Share My Personal Information" link in our website footer.
- Email us at info@yesweprint.com with "Do Not Share" in the subject line.
- Enable Global Privacy Control (GPC) in your browser. We recognize and honor valid GPC signals as opt-out requests.
What Opting Out Does
- We will stop sharing your personal information with advertising partners for cross-context behavioral advertising
- You'll still see ads from us, but they won't be personalized based on your browsing activity
- You'll still be able to use all features of our website normally
What Opting Out Doesn't Do
- It doesn't delete your existing account or order history
- It doesn't opt you out of all cookies — essential cookies still apply
- It doesn't stop service providers from using your information for legitimate business purposes (like processing orders)
10. How Long We Keep Your Information
We keep your information only as long as we need it for the purposes described in this policy, or as required by law. Specific retention periods:
| Type of Information |
Retention Period |
| Customer account information |
Until you delete your account + 7 years (for tax/legal purposes) |
| Order records and invoices |
7 years (required for tax compliance) |
| Design files and artwork |
Stored in your account until deletion or account closure |
| Email marketing subscriptions |
Until you unsubscribe |
| Website analytics (GA4) |
Up to 26 months (Google default) |
| Customer service communications |
3 years |
| Payment information |
Not stored on our servers (handled by payment processors) |
After these periods, we either delete or anonymize your information so it can no longer be linked to you.
11. How We Protect Your Information
We take reasonable administrative, technical, and physical measures to protect your personal information. These include:
- SSL/TLS encryption for data in transit across our website
- Secure payment processing through PCI-compliant third-party processors — we don't store credit card numbers
- Access controls limiting who on our team can see customer information
- Regular security reviews of our platforms and vendors
- Secure storage of physical records at our Los Angeles facility
Honest note: While we take reasonable precautions, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security. If we discover a data breach affecting your information, we will notify you and applicable authorities as required by law.
12. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are between 13 and 17, you should use our website only with a parent's or legal guardian's permission.
If we learn that we have collected personal information from a child under 13, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us immediately.
13. Third-Party Websites
Our website may contain links to other websites, such as our social media profiles, payment processors, and partner services. This Privacy Policy applies only to yesweprint.com. When you follow a link to another site, we encourage you to read that site's privacy policy, as we are not responsible for how third-party sites handle your information.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will:
- Update the "Effective Date" and "Last Updated" dates at the top of this page
- Notify you by email if you have an account with us (for significant changes)
- Post a notice on our website homepage for major changes
We encourage you to review this policy periodically. Your continued use of our website after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy, your personal information, or would like to exercise your privacy rights, please contact us:
We will respond to your inquiry as quickly as possible. For formal privacy rights requests, we'll respond within the timeframes required by law (typically 45 days).
