How Do I Place an Order?

Placing an order with Yes We Print is so easy, it’ll make you wonder why everyone else complicates things. First, pick your product from our catalog—t-shirts, hoodies, hats, tote bags whatever makes sense for you. Then, head straight to our Design Studio. Got a design? Upload it. No design? No problem—create one right there using our tools. Add text, throw in graphics, and move things around until it looks exactly how you want. Once you approve the preview, we get to work—printing, stitching, and shipping it straight to your Long Beach doorstep. You click, we create. It’s like teamwork, except we do all the heavy lifting.

Can I Trust Yes We Print?

Trust us? You’d trust us to hold your spot in line at the taco truck. Here’s why:
- Real humans, no robots – Call us, email us, or send smoke signals. We’ll answer 24/7.
- Speed is our style – While other shops are “working on it,” we’re already done. Rush jobs? We don’t call it that—it’s just our regular pace.
- Quality you can feel – Prints that won’t crack, embroidery that won’t unravel, and results you’ll be proud to show off.
- Straightforward pricing – No tricks, no “surprise fees,” and definitely no sneaky fine print.
Long Beach trusts us because we keep our promises. And because, honestly, we’re pretty darn good at what we do.

How Much Will My Order Cost?

You don’t need a PhD to figure out pricing here—our Design Studio does all the math. Pick your product, upload or create your design, and adjust the details like size, colors, and quantity. As you customize, the price updates instantly—no waiting, no guessing, and no awkward “let me get back to you” emails. What affects the cost?
- The product – A basic tee costs less than a fancy hoodie.
- The design – Simple designs are quicker; detailed embroidery takes a bit more work.
- The quantity – The more you order, the lower the cost per piece.
The Design Studio keeps it transparent. You see the price, you control the changes, and you get exactly what you want—no surprises.

Are There Any Hidden Fees?

Hidden fees? Nope. We don’t do sneak attacks here. The price you see in the Design Studio includes everything—product, customization, and shipping to Long Beach. Other shops might hit you with “setup fees” or “revision costs,” but not us. That’s like ordering a burger and getting charged extra for the bun. Ridiculous, right? With us, you pay for what you need, and nothing you don’t.

Can I Get a Quote Without Placing an Order?

Yes, and it’s quicker than explaining “lefty-loosey, righty-tighty” to someone who doesn’t get it. Open our Design Studio, pick your product, and start customizing. As you make changes, you’ll see the price update in real time. Don’t feel like clicking around? No worries—just send us the details (product, quantity, and design ideas), and we’ll send you a clear, no-pressure quote. Either way, you’ll know exactly what you’re paying without ever pulling out your credit card.

What Are My Customization Options?

At Yes We Print, we give you so many customization options it’s like a buffet, but for your designs.
- Embroidery: Perfect for clean, professional logos or text. Want to go fancy? We offer flat embroidery, 3D puff for hats, or layered puff.
- Screen Printing: Big, bold, and colorful designs? Screen printing’s your go-to. We can print on the front, back, sleeves—you name it.
- Design Placement: Chest, back, sleeves, pockets—wherever you want your design to shine, we’ll make it happen.
- Color Matching: Need exact colors for your brand? We offer Pantone matching, so no one’s arguing whether it’s “blue” or “navy” later.
And here’s the best part: If you don’t have a design ready, just jump into our Design Studio and create one from scratch. Add text, shapes, graphics—whatever your heart desires. You dream it, we print (or stitch) it.

Do You Have a Minimum Order Quantity?

Our minimum order requirements are so low, they practically don’t exist. Need just one custom t-shirt for your cousin’s bowling league? Done. Want a thousand hoodies for your company’s holiday party? We can handle that too. Here’s how it works:
- For most products, you can order as little as one item.
- Certain styles or methods, like screen printing, may have slightly higher minimums—but we’re still lower than anyone else in the game.
So whether it’s one piece or a thousand, we’ll get it done. Bottom line? We’ve got the lowest minimums in the industry, and we’re proud of it.

What is the turnaround time for orders?

Fast. Really fast. While other companies are still staring at your order like it’s a math problem, we’re already getting it done.
- Standard Orders: Most jobs are ready in just a few days. What others call “rush orders,” we just call “work.”
- Tight Deadlines? Let us know. We’ll prioritize your order to meet your timeline without sacrificing quality.
We don’t waste time because you don’t have time to waste. Your order gets printed, packed, and shipped before you start pacing the room.

Can I See a Mock-Up or Sample Before Ordering?

Yes, absolutely. We’ll send you a digital mock-up for free before we start production. You’ll see exactly how your design looks on the product—placement, size, and all the details—so there are no surprises.
If something looks off, just let us know. We’ll tweak it until it’s perfect. You approve, we print. Simple as that.

Can I Request a Physical Sample or Proof of My Custom Design Before Placing a Large Order?

Yes, and it’s a great idea if you’re ordering a big batch. For larger orders, we can create a physical sample so you can see, touch, and inspect the product before we print the full run. Here’s how it works:
1. Let us know you want a sample when placing your order.
2. We’ll create a physical proof for a small fee—it’s like a sneak peek of the real deal.
3. Once you’re happy and give us the green light, we’ll get started on the full order.
It’s peace of mind in hoodie, hat, or t-shirt form.

Can I see samples of your previous work before placing an order?

Of course! If we were proud enough to make it, we’re proud enough to show it off. You can check out samples of our previous work right on our website. Want to see embroidery? We’ve got it. Clean screen printing? No problem. If you want something specific—like a hat we did for a baseball team or shirts for a local Long Beach business—just ask. We’ll share examples so you can see the quality for yourself.
Bottom line: we’re not hiding anything, and once you see what we’ve done, you’ll want your project to be next on the list.

Do You Require Payment Upfront?

Yes, we require payment upfront, and let me explain why: we like to get things moving quickly, and waiting around for partial payments slows everyone down. As soon as you confirm your order and pay, we start production—no delays, no excuses. Think of it as paying for concert tickets: you don’t wait until the band hits the stage, right? Same here.
The faster you pay, the faster we print, pack, and ship your order to Long Beach.

Do You Offer Discounts or Loyalty Perks?

We sure do. Here’s the deal:
- Bulk Discounts: The more you order, the lower the price per piece. It’s like getting more for less, and who doesn’t love that?
- Loyalty Perks: Repeat customers get special deals, promos, and a virtual high-five for sticking with us.
If you’re planning a big order or think you’ll be back for more, let us know. We’ll find ways to save you money because loyalty deserves a reward.

What If My Design Isn’t Print-Ready?

Don’t worry—it happens more often than you think. If your design isn’t ready for production, we’ll let you know right away. We’re not the type to slap something blurry onto a shirt and call it a day. Here’s what we’ll do:
1. Give Feedback: We’ll explain exactly what needs fixing—resolution, alignment, or format.
2. Offer Guidance: You can tweak the design in our Design Studio or send it back to your designer.
3. Help You Fix It: If it’s something small, we’ll help clean it up for you—no problem.
We’ll make sure your design looks sharp before it hits the press. Your gear will come out looking like you meant it to, not like it was a happy accident.

Can I Talk to Someone Directly?

Yes, and not just any someone—a real human. No robots, no endless hold music, and no “press 7 for disappointment.” You can call, email, or chat with us anytime, 24/7, and you’ll get a fast response from someone who actually knows what they’re talking about. Whether you need help choosing a product, fixing a design, or just want to confirm we exist, we’re here for you. Seriously, we’re one call or click away—just don’t ask us to explain your Wi-Fi issues.

Do You Work with Tight Deadlines?

Yes. Tight deadlines don’t scare us—they just make us work faster. If you’ve got an event, a launch, or a "I forgot this was due tomorrow" situation, let us know. Most of the time, what other companies call a “rush order” is just another day at the office for us. Here’s how it works:
- You tell us the deadline.
- We confirm we can hit it (spoiler alert: we usually can).
- We prioritize your order and get it done without cutting corners.
Fast, reliable, and stress-free—because the last thing you need is another reason to panic.

What Happens If I Cancel My Order?

If you need to cancel, here’s how it works:
- Before Production Starts: No problem! We’ll refund your payment, minus any design setup fees if applicable.
- After Production Begins: If we’ve already started working on your order, cancellation isn’t possible because materials and time are already in play.
The sooner you let us know, the better. We’ll always try to work with you, but once we’re knee-deep in printing or stitching, there’s no turning back—your custom gear is already on its way to greatness.

How Do You Ensure Color Accuracy?

We don’t guess when it comes to color. Pantone matching keeps your shades perfect, whether it’s embroidery or screen printing. We test colors on your fabric to ensure they’re accurate and vibrant. If you need peace of mind, we’ll send a mock-up or sample so you know exactly what you’re getting.

Do You Offer Sustainable or Eco-Friendly Products?

Yes, we offer sustainable options like organic cotton and recycled blends. Even our inks have eco-friendly choices for screen printing. If going green matters to you, just let us know—we’ll help you pick the right products for your custom order.

Can I Provide My Own Items for Customization?

Absolutely. If you’ve got shirts, hoodies, or hats you want customized, send them our way. We’ll check to make sure they’re suitable for embroidery or printing and take it from there. It’s that simple—your items, our expertise.

What Happens After I Place My Order?

After you place your order, we get to work faster than your dog running to the sound of a treat bag. Here’s what happens step by step:
1. Order Confirmation: You’ll get an email summarizing your order—products, quantities, design details, and an estimated timeline. We keep you in the loop from the start.
2. Design Review: Our team checks your design to make sure it’s production-ready—resolution, alignment, the whole deal. If there’s an issue, we’ll let you know right away.
3. Digital Mock-Up: We’ll send you a proof (a preview of how your design will look on the product) for your approval.
4. Production Begins: Once you give us the green light, we get to work printing, stitching, and making your custom gear.
5. Quality Check: Every item gets inspected—no crooked logos, no messy stitching.
6. Shipping: Your order gets packed carefully and shipped straight to your Long Beach address. You’ll get tracking info so you know exactly when to expect it.
We’re fast, organized, and big on keeping you updated. You’ll never have to wonder, “Where’s my order?”

How Do I Approve My Design?

Approving your design is easy and quick—like a thumbs-up emoji, but slightly more official. After you place your order:
1. We Send a Proof: You’ll receive a digital mock-up showing how your design will look on the product. Placement, size, and colors—it’s all there.
2. You Review It: Take a close look. Ask yourself: “Is the logo where I want it? Are the colors right? Does it feel balanced?”
3. Give Us the Green Light: If it looks perfect, reply to the email or confirm through your account.
4. Need Changes? No problem. Just let us know what’s off, and we’ll tweak it until it’s right.
Nothing moves into production without your approval. You’re in charge here, and we don’t take a single stitch or print without your say-so.

How Long Will It Take to Produce My Order?

Our production times are faster than most people’s morning coffee runs. Here’s the breakdown:
- Standard Orders: Most orders are ready within just a few days—no dragging it out.
- Rush Orders: On a tight deadline? Let us know when you order, and we’ll prioritize your project to meet your timeline.
- Large or Complex Orders: Big batches or detailed designs might take a bit longer, but we’ll let you know upfront and keep you updated.
The short version: we work quickly, efficiently, and always on schedule. No waiting around wondering if we fell asleep at the machines.

Can I Make Changes After Placing My Order?

Yes, but the sooner you tell us, the better. Here’s how it works:
- Before Proof Approval: You can make changes to your design, product choice, or quantity—no sweat. Just reach out, and we’ll fix it.
- After Proof Approval (Before Production): Changes might still be possible, but it depends on how far along we are. Reach out fast, and we’ll do our best to help.
- After Production Starts: At this point, changes aren’t possible since we’ve already begun printing or stitching.
The moral of the story? If you need changes, let us know ASAP. We’re here to help, but once production starts, the gears are in motion.

What If My Proof Isn’t Perfect?

If the proof doesn’t look right, don’t worry—it’s not the final step; it’s the fix it step. Here’s what you do:
1. Tell Us What’s Wrong: Maybe the placement feels off, the colors don’t match, or the design just isn’t sitting right. Be as specific as possible—"Can you move the logo lower?" works better than “It looks weird.”
2. We Fix It: Based on your feedback, we’ll tweak the proof and send you an updated version.
3. Review the New Proof: We’ll keep adjusting it until you’re happy—no rush, no stress.
We’re not happy until you’re happy, and production won’t start until you approve the proof. It’s your gear, your vision, and we’ll make sure it’s perfect.

How Do You Handle Rush Orders?

Rush orders? Bring it on. If you need it done fast, we’ve got you covered. Tell us your deadline up front, and we’ll move mountains (and production schedules) to meet it. We don’t cut corners, and we don’t panic—we just get it done. Other places might call it a miracle, but we call it business as usual.
Need shirts by Friday for a last-minute event? Just say so. We’ll make sure your gear is ready and shipped without skipping a beat. Fast orders, no drama—that’s how we roll.

Is It Possible to Expedite My Order for Faster Delivery?

You bet. If you need your order to arrive even faster, here’s how we make it happen:
1. Speed Up Production: Tell us your timeline, and we’ll prioritize your order to get it done quicker than usual.
2. Upgrade Shipping: Need it really fast? We can expedite shipping to get it to your doorstep ASAP.
3. Keep You in the Loop: If expediting adds any cost, we’ll let you know up front—no surprise fees, no hidden charges.
You’ve got a deadline, and we’ve got solutions. If it’s humanly possible, we’ll make sure your order gets there faster than you expected.

Can You Combine Multiple Customization Methods?

Yes, and it’s like adding peanut butter to chocolate—it just works. Want embroidery on the chest and a screen-printed design on the back? No problem. Here’s how it comes together:
- Embroidery for Detail: Perfect for small logos or text that needs to pop.
- Screen Printing for Impact: Great for larger, colorful designs like slogans or artwork.
- The Combo Look: Think a hoodie with an embroidered logo on the front and a screen-printed design on the back.
We manage every step to make sure both methods work seamlessly together. You’ll get a final product that’s polished, professional, and unique—because sometimes one method just isn’t enough to show off your style.

How Do You Handle Large Corporate Orders?

Big orders? We love them. Whether it’s 50 shirts or 5,000, we’ve got the process down to a science. Here’s how we handle it:
- Dedicated Support: You’ll get a point-of-contact who manages everything from start to finish. Questions? Changes? You’ll know exactly who to talk to.
- Streamlined Production: We coordinate all the steps—printing, embroidery, and quality checks—to make sure every piece looks sharp and consistent.
- Flexible Shipping: Need the order split across locations? Done. Special packaging for different teams? Easy.
We’ll keep you updated throughout, so you’re never left wondering. Think of us as your secret weapon for stress-free corporate swag.

What Happens If There’s an Issue During Production?

Things rarely go sideways, but if they do, we’ve got it handled. Here’s the game plan:
1. We Catch It Early: Our team keeps an eagle eye on every step—if something doesn’t look right, we pause and fix it.
2. We Let You Know: If there’s a delay or adjustment needed, we’ll tell you immediately, not after the fact.
3. We Find a Solution: Whether it’s fixing a design, replacing materials, or restarting a print run, we do whatever it takes to make it right.
You’ll never get stuck with a product you’re not happy with. We fix the problem so you can focus on the end result—awesome custom gear.

Can I Add More Items to My Order Mid-Process?

Yes, you can add more items mid-process, but timing is everything. Here’s the breakdown:
- Before Production Starts: You’re golden—add as many items as you want.
- During Production: It depends on how far along we are. If we can add more without disrupting the flow, we will.
- After Production Ends: At this point, you’ll need to place a new order—but don’t worry, we’ll keep it easy and fast.
The sooner you let us know, the better. We’re flexible, and we’ll do everything we can to make it work.

Will You Store My Design for Future Orders?

Yes, we’ll keep your design on file like it’s in a VIP section. Here’s why that’s great:
- Easy Reorders: Need more shirts, hats, or hoodies later? Your design is ready to go.
- Small Tweaks? No Problem: Want to add a date, tweak a color, or switch products? We can do it without starting from scratch.
- Your Call: If you’d rather we delete the design after your order, just say so. Otherwise, we’ll keep it safe and sound for next time.
Reordering is a breeze, and consistency across orders? Guaranteed.

Will I Be Notified Once My Order Is Ready?

Absolutely. The second your order is ready, we’ll let you know—no guessing games. You’ll get an email with all the details:
- Ready for Shipping: If it’s on the way, we’ll send tracking info so you can follow its journey.
- Ready for Pickup: If you’re local and swinging by to grab it, we’ll tell you where and when.
We don’t leave you hanging. When it’s done, you’ll be the first to know.

How Do I Care for My Products?

Taking care of your custom gear is easy—no need for a PhD in laundry science. Here’s the simple breakdown:
1. For Embroidered Items:
- Wash inside out in cold water on a gentle cycle.
- Air-dry for best results or use a low-heat setting in the dryer.
- If you need to iron it, place a cloth over the embroidery—hot irons and threads don’t mix.
2. For Screen Printed Items:
- Wash in cold water (always inside out) to protect the print.
- Skip the bleach—it’ll turn your design into a sad, faded mess.
- Air-dry when possible, or tumble dry on low. And remember: no ironing directly on the print.
Treat your gear with care, and it’ll stay looking sharp for years.

What Is Your Replacement Policy?

We don’t mess around when it comes to getting it right. Here’s how we handle replacements:
- If it’s our mistake: If there’s a printing error, a design issue, or something isn’t as promised, we’ll fix it or replace the affected items at no extra cost. Simple as that.
- If it’s a customer mistake: If the error is on your end—like uploading the wrong design, approving a proof with mistakes, or selecting the wrong size—we can’t offer a refund or free replacement. The materials and work are already done, so we can’t rewind. That said, we’re happy to help with a discounted reprint to make things right.
The bottom line? Double-check everything before approving your proof. If an issue does pop up, just let us know. We’ll always work with you to find the best solution.

Will You Store My Design for Reordering?

Absolutely! We store your design like a digital VIP guest, ready for whenever you need it again. Here’s why that’s great:
- Reordering is a breeze: Your design is saved, so you can order more without going through the whole process again.
- Consistency guaranteed: Whether you reorder next week or next year, your design will look exactly the same.
- Easy tweaks: Need to change the date, add new text, or switch up the product? No problem—we can use your stored design as the starting point.
If you want us to delete your design after the order, just say so. Otherwise, it’s saved and ready for your next batch.

Do You Provide a Detailed Invoice for Businesses?

Absolutely. We know businesses need clear, detailed invoices for accounting, reporting, or just keeping the boss happy. Here’s what you get:
- A full breakdown of your order—product descriptions, quantities, unit prices, and totals.
- Tax details, if applicable.
- Any special notes you might need for your records.
Invoices are sent automatically with your order confirmation, but if you need something specific, just ask. We’ll make sure you’ve got everything you need, formatted neatly and ready to file.

Will You Handle Corporate Accounts for Future Projects?

Yes, and we’ll make it easy for you. For corporate clients, we offer:
- Dedicated Support: You get a single point of contact who knows your brand and handles all your future orders seamlessly.
- Custom Agreements: Need recurring orders, special pricing, or staggered deliveries? We’ll set up a system that works for you.
- Priority Production: Large or urgent projects get priority so you’re always on schedule.
Whether you’re outfitting your team, planning events, or need promotional products on repeat, we’re ready to partner with you for the long haul.

Can You Handle International Shipping and Customs?

Yes, we ship internationally to Canada and the UK, and we handle the logistics so you don’t have to. Here’s what we do:
- Customs Documentation: We take care of all the paperwork to keep things smooth and compliant.
- Reliable Shipping: We work with trusted carriers to ensure your products arrive safely and on time.
- Transparent Costs: Shipping fees and timelines are communicated upfront, so there are no surprises.
Just let us know where your order’s going, and we’ll make sure it gets there without delays or headaches.